Help & Answers

Frequently asked, cleanly answered.

Setup, deep linking, analytics, pricing — everything most teams ask before they ship.

What is tap-3, and how does it actually work?+

tap-3 is a smart bio-link platform built specifically for app marketing. When someone taps your link from a social bio, we route them to a high-converting landing page and then deep-link them straight to the App Store, Google Play, or — if your app is already installed — the right in-app screen.

Behind that is device detection, in-app browser detection, deferred deep linking, and analytics that map clicks back to installs.

How do I create my first landing page?+

Five minutes, end to end:

1. Sign up for a free account.
2. Enter your app name and one-line description.
3. Paste your App Store and Google Play links.
4. Pick a custom URL slug.
5. Hit Generate — your page is live.

Drop the link in your bio and it works immediately.

What's the difference between Free, Pro, and Premium?+

Free — 1 landing page, basic templates and analytics, community support.

Pro · $4.99/mo — 5 pages, full customization, no tap-3 branding, advanced analytics, priority support.

Premium · $9.99/mo — Unlimited pages, white-label, API access, advanced insights, dedicated support.

Mobile optimization and reliable hosting are included on every plan. Upgrade or downgrade at any time.

Can I customize the design of my pages?+

Yes — the depth of customization scales with your plan.

Free — pick from 2 templates with limited tweaks.

Pro & Premium — full color, font, background, and layout control.

Premium — also includes white-label so the entire experience reads as your brand, not ours.

Do you provide analytics and tracking?+

Yes, on every plan.

Basic (Free) — page views, clicks, basic device data.

Advanced (Pro / Premium) — visitor insights, conversion-by-platform, geography, referrers, custom events.

Premium — advanced reports, API access for custom integrations, and full data exports.

Is tap-3 compliant with social platform policies?+

Yes — tap-3 follows the major platforms' bio-link guidelines and we keep up as they evolve. We create legitimate landing pages that improve user experience, not workarounds.

That said, you're responsible for your app and your marketing copy. We recommend keeping an eye on each platform's latest policy updates.

Can I cancel my subscription anytime?+

Yes — cancel anytime, no fees, no penalties.

When you cancel:

· Your pages stay live until the end of the billing period.
· You can still pull your analytics and exports.
· After the period ends, your account drops to Free.
· Pages stay live, just with limited features.

Reactivate any time to restore everything.

Still stuck?

Talk to a real human.

Email [email protected] — we typically respond within 24 hours on business days.

Email us