Frequently Asked
Questions

Answers about setup, deep linking, analytics, pricing, and more.

What is tap-3 and how does it work?

tap-3 is a platform that helps you convert social media followers into app downloads by creating beautiful landing pages. When users click your bio link, they're directed to a custom page that showcases your app with direct download buttons for both iOS and Android.

Our service optimizes the user experience across social media platforms, giving you better conversion rates and detailed analytics on your marketing performance.

How do I create my first landing page?

Creating your first landing page is simple:

1. Sign up for a free account
2. Enter your app name and description
3. Add your App Store and Google Play links
4. Choose a custom URL slug
5. Click "Generate Page" and you're done!

Your landing page will be live immediately and ready to use in your social media bio.

What's the difference between Free, Pro, and Premium plans?

Free Plan: 1 landing page, basic templates, basic analytics, community support

Pro Plan ($4.99/month): 5 landing pages, full customization, remove tap-3 branding, advanced analytics, priority support

Premium Plan ($9.99/month): 25 landing pages, unlimited customization, white-label solution, API access, advanced insights, dedicated support

All plans include mobile optimization and reliable hosting. You can upgrade or downgrade anytime.

Can I customize the design of my landing pages?

Yes! The level of customization depends on your plan:

Free users can choose from 2 basic templates with limited customization options.

Pro and Premium users get full customization including colors, fonts, backgrounds, and layout options.

Premium users also get white-label options to completely remove tap-3 branding and create a fully branded experience.

Do you provide analytics and tracking?

Absolutely! We provide comprehensive analytics to help you understand your audience:

Basic Analytics (Free): Page views, clicks, and basic device information

Advanced Analytics (Pro/Premium): Detailed visitor insights, conversion rates by platform, geographic data, referrer tracking, and custom event tracking

Premium Insights: Advanced reporting, API access for custom integrations, and export capabilities

Is tap-3 compliant with social media platform policies?

Yes, tap-3 is fully compliant with major social media platform policies. We create legitimate landing pages that enhance user experience and follow platform best practices.

Our approach is transparent and follows industry standards for mobile app marketing. Many successful businesses use bio link strategies similar to what tap-3 provides.

We always recommend staying updated with each platform's latest policies and ensuring your app and marketing practices comply with their guidelines.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time with no cancellation fees or penalties.

When you cancel:

• Your landing pages remain active until the end of your billing period
• You can still access your analytics and download data
• After the billing period ends, your account reverts to the Free plan
• Your pages stay live but with limited features

You can always reactivate your subscription to regain full access to premium features.

Need More Help?

Can't find the answer you're looking for? We're here to help you succeed with your social media marketing.

We typically respond within 24 hours during business days.